There were some changes being made due to EU GDPR rule. Please review them below.
We respect your privacy and all of your information that you give us. We will share your personal data with third parties only in the event that it’s needed for payment processing.
Forex Factory FX – forexfactoryfx.com website collects information from users in several ways through the website.
• Personal information being collected via Website by forexfactoryfx.com
• Personal information being collected via Website by third parties
• How we use the personal information collected
• Who we can share this information with
• Security procedures we use to protect our users’ personal information
• How we give rights to users in respect of the personal data
This Policy applies only to information collected through our Website and is not related to any information collected offline.
Personal data that we collect
There is no need to create an account and give consent to personal data processing when browsing through our free articles.
If you decided to create an account then you have to share some personal data with us so that we can provide you with access to our services.
During registration you will be required to provide us with either:
• your email address
• your first and last name
• billing address
• postal code
Some of the information above are not required, like Telephone. But other information’s are necessary for invoicing.
In some occasions we may use telephone number only if there is some urgent about your account, but only if we cannot reach your through email.
Paid users registered for our packages must provide payment information (name, credit card information or PayPal account information). This information is used for billing purposes only and is processed by PayPal that is our payment processor. When you are making a payment, we do not have access to your personal and credit card information, but only Paypal does, so your financial informations are NOT stored in our data base, since you will be linked to their website for simple payment checkout.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website nor will you be able to access the paid areas if cookies are disabled.
Device and location information
We collect the following information about the devices that you use to visit the site: IP-address of the device, operating system, browser version and location. This information is collected with google analytics. Web beacons (Clear GIFs)
Links to other sites
We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to https://www.forexfactoryfx.com, PayPal. While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards.
We also do our best to protect user information offline. All of our users’ personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.
How personal information is used
We send all new users a welcome activation email to verify their email address.
Paid Users will also receive a notification email from PayPal after their payment.
Announcements on email
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, we might send all users an email message. Also, we can sometimes use your email address when we send out website updates notification, so that you know when exactly when and what on the website has been updated.
When you open a support ticket we use your contact details as well as information about your device, server logs, a description of the problem along with any supporting materials (videos, screenshots) to help you resolve the issues.
We can store and disclose your information to law enforcement authorities, state or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing.
Viewing and correcting data
Each user can view and manage his/her personal data in the settings, at https://www.forexfactoryfx.com/account/
You have the right to refuse to use our website and to delete your account. You need to contact us do so. We will respond to requests about this within a reasonable time frame.